State Farm® Insurance Agent Caitlan Schanne
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
UNique OYL
November 21, 2025
5
out of
5
rating by UNique OYL
"Caitlan is the best my policy with the office is $100 cheaper than my previous policy with a different carrier and I have more add ons. This came at a much needed time. So Glad Caihtlan reached out to see if wanted to try for a cheaper rate."
Steve Rudnicki
November 21, 2025
5
out of
5
rating by Steve Rudnicki
"Madison was incredible to deal with. Needed to switch my renter’s insurance up and she came back with a rate that was almost half my previous provider had with the exact same coverage. Next up: Auto rate check!"
cheryl lafleche
November 21, 2025
5
out of
5
rating by cheryl lafleche
"Love these women! From the moment we moved down here, it has been nothing but kindness, above and beyond and making us feel like we are important and our safety, etc. was priority! Thank you!"
Erica Hayes
November 14, 2025
5
out of
5
rating by Erica Hayes
"She was super helpful and even called back to make sure I was getting the best possible help"
We responded:
"Erica, thank you for the great review! I’m glad to hear you’ve had a positive insurance experience with our team. Being helpful and proactive is what we strive for, and we truly appreciate your support! - Caitlan"
Carlos Sanchez
November 9, 2025
5
out of
5
rating by Carlos Sanchez
"this is one of the best experiences I ever had requesting a auto insurance and home insurance, Madison was very helpful providing us coverage information by making sure our insurance needs were covered, thank you Madison 🙏"
We responded:
"Carlos, thank you! I'm so happy Madison could help guide you through everything and make sure all your needs were met. We really appreciate you taking the time to share! - Caitlan "
Rachel Byrd
November 7, 2025
5
out of
5
rating by Rachel Byrd
"Nothing but a wonderful experience with Madison! She was able to get my payment down to a wonderful price, she was also very quick to respond to emails and questions. Highly recommend!!"
We responded:
"Rachel, thank you so much for your kind words! I'm so glad Madison was able to make everything smooth and respond quickly to your questions. Your recommendation means the world to us! - Caitlan "
Richard Olszewski
November 4, 2025
5
out of
5
rating by Richard Olszewski
"The staff here at State Farm is great. On-boarding, follow up, and general services were top notch. I would recommend them to anyone in the area or moving into SC like we did to use their office. Thanks"
We responded:
"Thank you for your wonderful review, Richard! We’re thrilled to hear that our team made the process smooth and that you felt well taken care of. It means a lot that you’d recommend us, and we truly appreciate your support! - Caitlan"
Ann Galloway
October 31, 2025
5
out of
5
rating by Ann Galloway
"Macy was invaluable in explaining my rental policy in depth and ensuring that I was getting the best coverage for my needs. We also discussed some other insurance options that they offer, which would benefit me."
We responded:
"Thanks so much for your kind review, Ann! I’m so glad Macy was able to walk you through everything clearly and make sure you felt confident with your coverage. We really appreciate you sharing your experience! - Caitlan"
Saul Byrd
October 29, 2025
5
out of
5
rating by Saul Byrd
"My bill had became pricey and I talked to Caitlin about it and she was able to get it lowered for me.Thanks a million Caitlin."
We responded:
"Thanks so much for your kind words, Saul! I’m so glad I could help and make things easier for you. I really appreciate you taking the time to share your experience—it means a lot! - Caitlan"
GERARD NORTON
October 28, 2025
5
out of
5
rating by GERARD NORTON
"Very nice and patient 👌 A1 service."
We responded:
"Thank you for your feedback, Gerard! We're so glad to hear that you had a positive insurance experience! - Caitlan "
Elizabeth Morrison
October 24, 2025
5
out of
5
rating by Elizabeth Morrison
"Maycee is always so helpful in explaining and keeping me updated on renewals and willing to always answer any questions I have."
We responded:
"Elizabeth, thank you for the great review! I’m glad to hear you’ve had a positive insurance experience with our team. Being helpful and proactive is what we strive for, and we truly appreciate your support! Call us anytime. - Caitlan "
Micayla Leo
October 21, 2025
5
out of
5
rating by Micayla Leo
"I always get taken care of with them and have not had any issues what so ever. Maycee is usually who I talk to when I call and she always nice and pleasant. I would recommend to anyone!"
We responded:
"Thank you for the great feedback, Micayla! We’re happy to hear Maycee has taken good care of you and made every interaction a pleasant one. We truly appreciate your recommendation and your continued support. - Caitlan "
Andy S
October 19, 2025
5
out of
5
rating by Andy S
"Great experience working with Madison. Thanks!"
We responded:
"Thank you for the kind words, Andy! We’re glad to hear you had a great experience working with Madison. We appreciate your support! - Caitlan "
Trenton De Leon
October 16, 2025
5
out of
5
rating by Trenton De Leon
"Madison Winter has been a pleasure to work with and provides a great customer service experience. I enjoy working with this group and agents like Madison is why I continue to do business with State Farm. Thanks Madison!"
We responded:
"Thank you for your kind words, Trenton! I’m so glad to hear Madison has provided such a great experience. Our team works hard to deliver excellent service, and feedback like yours means a lot. We truly appreciate your continued business and support! - Caitlan "
Jaylynn Vanlacken
October 13, 2025
5
out of
5
rating by Jaylynn Vanlacken
"Madison helped me switch my policy after I moved states. Very helpful and kind!"
We responded:
"Jaylynn, thank you for your kind words! I'm so glad to hear Madison provided such great service. We truly appreciate your feedback and support. - Caitlan "
Ken Tompkins
October 13, 2025
5
out of
5
rating by Ken Tompkins
"Moving in to the area and was needing help with new home insurance, and moving my car's policy with it. Madison was awesome with her time and attention to what coverage was needed for my relocation and home purchase."
We responded:
"Ken, thank you for the great review! I’m glad to hear you’ve had a positive insurance experience with our team. Being helpful and proactive is what we strive for, and we truly appreciate your support! - Caitlan "
Gussie Jones
October 13, 2025
5
out of
5
rating by Gussie Jones
"Caitlin Schanne is extremely well informed about the Products she sells at State Farm.. She is VERY nice, returns phone calls and she follows up no matter what the issue or question. You do not find a "Sales" person like Caitlin very often. Thank you Caitlin!"
We responded:
"Hello, thank you for your thoughtful review! I'm proud of our team for always putting our customers first and handling every situation with professionalism and care. We truly appreciate you and are always here when you need us. - Caitlan "
olivia mack
October 10, 2025
5
out of
5
rating by olivia mack
"Always helpful."
We responded:
"Thank you for the kind words, Olivia! We’re always here to help whenever you need us. - Caitlan "
Amy Dean
October 9, 2025
5
out of
5
rating by Amy Dean
"I had a fantastic experience working with SAVANNAH for my 2025 Puma RV insurance. She was professional, knowledgeable, and efficient every step of the way. Savannah made the process seamless and ensured my policy fit exactly what I needed. I highly recommend her to anyone looking for excellent customer service and reliable coverage."
We responded:
"Thank you so much for the kind review, Amy! I’m happy to hear Savannah made the insurance process smooth and helped you get the coverage that fits your needs. We appreciate your recommendation and are here for any future insurance needs. - Caitlan "
Christina Stepp
October 8, 2025
5
out of
5
rating by Christina Stepp
"I had a wonderful experience working with Maycee. She was professional, knowledgeable, and made the process of getting insurance for my boat simple, and she was able to get me a great price. Highly recommend!!"
We responded:
"Christina, thank you for the 5-star review! The best compliment my team and I can get is being recommended to others! It was a pleasure helping you with your insurance needs, and I’m glad you felt supported by everyone in the office. If you ever need anything, we're here to help! - Caitlan "
Christian Morris
October 7, 2025
5
out of
5
rating by Christian Morris
"Savannah was very helpful and got me a great rate on my car insurance! Will be going back to her for ALL my insurance needs!"
We responded:
"Thank you for your kind review, Christian! I’m so glad Savannah was able to assist you and provide the support you needed. We look forward to helping you with all your insurance needs in the future! - Caitlan "
karmen foster
October 6, 2025
5
out of
5
rating by karmen foster
"She’s quick, knows her stuff and has a nice attitude! Would definitely recommend to others."
We responded:
"Karmen, thank you so much for the kind words! I’m glad I could help and really appreciate your recommendation. Always happy to assist! - Caitlan "
Tiffany Frasier
October 3, 2025
5
out of
5
rating by Tiffany Frasier
"Maycee was super nice and helpful. I appreciated her taking her time and ensuring I received the coverage I needed!"
We responded:
"Tiffany, thank you so much for your kind words! We’re glad Maycee was able to help you feel comfortable and confident in your coverage. We truly appreciate your trust in us for both your life and car insurance needs! We are always here any time you need anything! - Caitlan"
Kristjan Bruno
September 27, 2025
5
out of
5
rating by Kristjan Bruno
"Madison was great to work with for renter’s insurance. Able to complete everything over the phone for added convenience. Very friendly and professional."
We responded:
"Thanks so much for your feedback, Kristjan! I’m happy Madison was able to provide friendly and professional service while making everything easy over the phone. We appreciate you choosing us for your insurance needs! - Caitlan "
Kylie Diana
September 19, 2025
5
out of
5
rating by Kylie Diana
"Maycee helped me through the yearly homeowner's review process and was very informative and helpful when explaining each policy and what it covers. She also made sure to let me know of any policies that I may be interested in and let me know how much of a difference to my current coverage that it would cost me. I'm glad to know that I have someone that will cover my back."
We responded:
"Kylie, thank you for the kind review! I'm so glad to hear Maycee made the insurance review process clear and helpful for you. She does a great job making sure our customers understand their coverage and options. It's great knowing you feel confident and supported. We're always here when you need us! - Caitlan "