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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Margie Lambries

June 26, 2025

5  out of  5
rating by Margie Lambries
"Madison was very patient and professional as I worked through this process. Despite my technology challenges she stayed on the phone with me and worked through the process to completion. Highly recommended"
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Abby Fowler

June 19, 2025

5  out of  5
rating by Abby Fowler
"Maycee is great! She is always happy to help and quick to respond whenever I reach out to her."
We responded:
"Abby, thank you so much for your kind words! I’m thrilled to hear that you had such a positive experience and felt well taken care of. Providing top-tier, professional service is always our goal. We truly appreciate your feedback and look forward to assisting you again! - Caitlan "
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Jon White

June 11, 2025

5  out of  5
rating by Jon White
"Maycee has been very attentive and helpful with some policy changes associated with moving, as well as finding an opportunity for extra coverage with a lower monthly rate. Very happy customer!"
We responded:
"Jon, thank you for your kind words! I’m thrilled to hear you had a great experience with our team. It’s always our goal to provide excellent service, and your feedback means a lot to us. Looking forward to working with you again! - Caitlan "
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Dimples843

June 11, 2025

5  out of  5
rating by Dimples843
"If Madison could be made a million times and be placed everywhere awesome customer service is needed, the world would be a much better place. She was very knowledgeable about all the services and didn't try to sell me anything I didn't need. She explained everything step by step and asked if I had questions along the way. She was very kind and patient. She saved me over $100 from my previous insurance and I got more for my buck. If your looking for amazing customer service and would possibly love to get more for your money, reach out to Madison. She will go above and beyond to make sure you have everything you need at a great price."
We responded:
"Hello, thank you so much for your amazing review! We’re thrilled Madison provided such knowledgeable and patient service. We agree—she truly goes above and beyond! We appreciate your recommendation and are always here to help. - Caitlan "
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tuk843

June 6, 2025

5  out of  5
rating by tuk843
"Great! Made sure I got the most out of the policy and though it’s out of the range I was expecting, it was the best."
We responded:
"Hello, giving clarity to our customers is very important to my team and I. I know my that my team and I will always work hard for your business. Call us anytime! - Caitlan"
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Tiara G

May 23, 2025

5  out of  5
rating by Tiara G
"Madison was great! Not only was she attentive, she explained everything thoroughly and was so pleasant to work with! Best of all she was able to save me over $100/month on my car insurance! I would recommend her 10x over to all my friends and family. Thank you!!"
We responded:
"Tiara, thank you for the amazing review! I’m so glad to hear that our team provided you with outstanding service. We truly appreciate your recommendation and are always here to help with all your insurance needs! - Caitlan "
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Hailey Bramlett

May 22, 2025

5  out of  5
rating by Hailey Bramlett
"Madison at State Farm on Ladson Rd. I am truly impressed by the level of customer service and knowledge. Madison assisted me in obtaining a life insurance policy, which has brought me a great sense of relief knowing my loved ones are protected."
We responded:
"Hailey, thank you for sharing your experience! I'm thrilled to hear that Madison provided excellent service and helped you with your insurance needs. We appreciate you taking the time to share your experience! - Caitlan "
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Thomas Bramlett

May 21, 2025

5  out of  5
rating by Thomas Bramlett
"Great service and super friendly staff. Talked with Madison W. Highly recommend her."
We responded:
"Thomas, thank you for the great feedback! I am glad to hear our team was able to assist you with your insurance needs. Making things stress-free is what we aim for, and we truly appreciate your recommendation. We're here anytime you need us! - Caitlan "
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Travis Linder

May 16, 2025

5  out of  5
rating by Travis Linder
"Absolutely outstanding service!!!!"
We responded:
"Travis, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Caitlan"
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Anthony Bethea

May 12, 2025

5  out of  5
rating by Anthony Bethea
"Very helpful and nice and friendly.. helped me with everything I needed .. . Would r refer to anyone looking for a good deal on insurance.."
We responded:
"Our wish is that we always provide you with an excellent customer service experience, Anthony. We could not be more happy to see such kind feedback! Thank you - Caitlan"
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Christina Daniels

April 29, 2025

5  out of  5
rating by Christina Daniels
"Had absolutely great service from Madison. She explained everything I needed to know and was patient with me. She helped me get life insurance and now homeowners insurance. Thank you so much Madison."
We responded:
"Christina, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Caitlan"
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Gwen Gardner

April 17, 2025

5  out of  5
rating by Gwen Gardner
"BIG shout out to Madison with State Farm with my auto insurance she is wonderful! She explained everything to me in full detail and answered any questions I had. She also mentioned adding my home owners insurance as well. State Farm has much better coverage. She was very prompt on returning calls and made sure I understood everything. Wonderful young lady and very good at her job. Thank you very much!"
We responded:
"We will always strive to leave you with a wonderful customer service experience, Gwen! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Caitlan"
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Austin S

April 15, 2025

5  out of  5
rating by Austin S
"Madison W. is by far one of the best State Farm reps I’ve dealt with. She has made my move to SC bearable and easy. Her personable attitude along with her strive to go above and beyond, makes her a joy to talk with."
We responded:
"I'm so glad our team has been able to give you such a great experience with our State Farm Agency, Austin! We appreciate you! - Caitlan"
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The Food Trap L.L.C.

April 15, 2025

5  out of  5
rating by The Food Trap L.L.C.
"Maycee is the best ❤️"
We responded:
"I'm grateful to have such a wonderful team and loyal customers! Thanks for sharing! - Caitlan"
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Helen Saulsberry

April 1, 2025

5  out of  5
rating by Helen Saulsberry
"Courtesy, kind, patience...Caitlin helped me save a tremendously amount of money on today. The other auto insurance was extremely higher. Shout out to Caitlan!!!"
We responded:
"Thank you for your kind words, Helen! We’re delighted to hear that my team and I were able to assist you and that you had a positive experience. We appreciate your feedback and look forward to helping you again in the future! - Caitlan "
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Darrian Rivers

March 25, 2025

5  out of  5
rating by Darrian Rivers
"Maycee was friendly and gave me insight of whatever information or questions I had. This was a great customer experience. Thank you Maycee!"
We responded:
"Thank you so much for your kind review, Darrian! I appreciate it. My team and I will always be here for you in your time of need! - Caitlan"
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Dalton Eagar

March 14, 2025

5  out of  5
rating by Dalton Eagar
"Maycee was incredibly helpful, State Farm was recommended by my realtor and I’d been using another company for car insurance and renters for several years. I had no interest in switching but after seeing the quote offered more coverage and was a good bit cheaper I took State Farm up on the home insurance. A few weeks later Maycee called again with an extremely helpful no pressure approach. She showed me how the bundle of home and auto would be even cheaper. I am saving so much a month and I even went from only liability to full coverage in my vehicle (and still saving money!) I couldn’t recommend them more and I couldn’t thank Maycee enough"
We responded:
"Dalton, the relationships my team and I build with our customers will last a lifetime as we will supply endless support to those in need of insurance assistance. - Caitlan"
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Lee Prather

March 14, 2025

4  out of  5
rating by Lee Prather
"A lot cheaper"
We responded:
"Lee, we appreciate your time and feedback! - Caitlan"
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Larry Prioleau

February 26, 2025

5  out of  5
rating by Larry Prioleau
"I would like to say thank you'll for having me on board and I appreciate you'll"
We responded:
"Larry, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! Please don't hesitate to reach out. - Caitlan "
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Kayley Bowers

February 24, 2025

5  out of  5
rating by Kayley Bowers
"Madison was extremely helpful and very patient with me through everything !"
We responded:
"Kayley, I’m so glad that you took the time to share this positive experience with us. We will always work hard to keep your business. - Caitlan"
Profile photo of Gui Nóbrega

Gui Nóbrega

February 20, 2025

5  out of  5
rating by Gui Nóbrega
"Excellent customer service by Madison Winter. I was able to save about $150 a month in car insurance and about $1,000 annually in home owners insurance."
We responded:
"Gui, thank you for choosing our team to support your insurance needs! We’re thrilled you had a positive experience with our team. - Caitlan"
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Palmer Coleman

February 18, 2025

5  out of  5
rating by Palmer Coleman
"Katie made the process super easy and she was great along the way! Do not hesitate to reach out, the rates and service we received are better than anything we’ve had beforehand for the same coverage level. 2 and a half years later Madison helped us on the next step of our journey and made the process super easy! It took little effort from my end to get our new house setup on our policy. Madison did the heavy lifting. Definitely recommend working with the Schanne Team."
We responded:
"Palmer, thank you for such a kind review! I appreciate it. I'm so glad Katie was so helpful to you, and was able to get you the best rate possible! - Caitlan"
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John Yaka

January 11, 2025

5  out of  5
rating by John Yaka
"Great experience with Caitlan Schanne - State Farm Insurance Agent, good customer service I have never received anywhere with insurance company. Care and professionalism that an Agent called Maycee have repeatedly demonstrated at anytime I called the office. I like to recommend anyone at this location you will definitely save some dollars per year if you sign a coverage with State Farm. Like a good neighbor, State Farm is there". ( Yaka)"
We responded:
"John, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Caitlan"
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octavia perry

January 9, 2025

5  out of  5
rating by octavia perry
"Madison is very kind, caring, and compassionate about her job. She explained everything in details give her a call she loves to talk lol😂😂"
We responded:
"Octavia, we care for our customers deeply and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Caitlan"
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Vytas Maciunas

January 6, 2025

5  out of  5
rating by Vytas Maciunas
"Madison has done a great job helping me with my insurance needs."
We responded:
"Vytas, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Caitlan"