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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Christina Daniels

Christina Daniels

April 29, 2025

5  out of  5
rating by Christina Daniels
"Had absolutely great service from Madison. She explained everything I needed to know and was patient with me. She helped me get life insurance and now homeowners insurance. Thank you so much Madison."
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Gwen Gardner

April 17, 2025

5  out of  5
rating by Gwen Gardner
"BIG shout out to Madison with State Farm with my auto insurance she is wonderful! She explained everything to me in full detail and answered any questions I had. She also mentioned adding my home owners insurance as well. State Farm has much better coverage. She was very prompt on returning calls and made sure I understood everything. Wonderful young lady and very good at her job. Thank you very much!"
We responded:
"We will always strive to leave you with a wonderful customer service experience, Gwen! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Caitlan"
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Austin S

April 15, 2025

5  out of  5
rating by Austin S
"Madison W. is by far one of the best State Farm reps I’ve dealt with. She has made my move to SC bearable and easy. Her personable attitude along with her strive to go above and beyond, makes her a joy to talk with."
We responded:
"I'm so glad our team has been able to give you such a great experience with our State Farm Agency, Austin! We appreciate you! - Caitlan"
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The Food Trap L.L.C.

April 15, 2025

5  out of  5
rating by The Food Trap L.L.C.
"Maycee is the best ❤️"
We responded:
"I'm grateful to have such a wonderful team and loyal customers! Thanks for sharing! - Caitlan"
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Helen Saulsberry

April 1, 2025

5  out of  5
rating by Helen Saulsberry
"Courtesy, kind, patience...Caitlin helped me save a tremendously amount of money on today. The other auto insurance was extremely higher. Shout out to Caitlan!!!"
We responded:
"Thank you for your kind words, Helen! We’re delighted to hear that my team and I were able to assist you and that you had a positive experience. We appreciate your feedback and look forward to helping you again in the future! - Caitlan "
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Darrian Rivers

March 25, 2025

5  out of  5
rating by Darrian Rivers
"Maycee was friendly and gave me insight of whatever information or questions I had. This was a great customer experience. Thank you Maycee!"
We responded:
"Thank you so much for your kind review, Darrian! I appreciate it. My team and I will always be here for you in your time of need! - Caitlan"
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Dalton Eagar

March 14, 2025

5  out of  5
rating by Dalton Eagar
"Maycee was incredibly helpful, State Farm was recommended by my realtor and I’d been using another company for car insurance and renters for several years. I had no interest in switching but after seeing the quote offered more coverage and was a good bit cheaper I took State Farm up on the home insurance. A few weeks later Maycee called again with an extremely helpful no pressure approach. She showed me how the bundle of home and auto would be even cheaper. I am saving so much a month and I even went from only liability to full coverage in my vehicle (and still saving money!) I couldn’t recommend them more and I couldn’t thank Maycee enough"
We responded:
"Dalton, the relationships my team and I build with our customers will last a lifetime as we will supply endless support to those in need of insurance assistance. - Caitlan"
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Lee Prather

March 14, 2025

4  out of  5
rating by Lee Prather
"A lot cheaper"
We responded:
"Lee, we appreciate your time and feedback! - Caitlan"
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Larry Prioleau

February 26, 2025

5  out of  5
rating by Larry Prioleau
"I would like to say thank you'll for having me on board and I appreciate you'll"
We responded:
"Larry, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! Please don't hesitate to reach out. - Caitlan "
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Kayley Bowers

February 24, 2025

5  out of  5
rating by Kayley Bowers
"Madison was extremely helpful and very patient with me through everything !"
We responded:
"Kayley, I’m so glad that you took the time to share this positive experience with us. We will always work hard to keep your business. - Caitlan"
Profile photo of Gui Nóbrega

Gui Nóbrega

February 20, 2025

5  out of  5
rating by Gui Nóbrega
"Excellent customer service by Madison Winter. I was able to save about $150 a month in car insurance and about $1,000 annually in home owners insurance."
We responded:
"Gui, thank you for choosing our team to support your insurance needs! We’re thrilled you had a positive experience with our team. - Caitlan"
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Palmer Coleman

February 18, 2025

5  out of  5
rating by Palmer Coleman
"Katie made the process super easy and she was great along the way! Do not hesitate to reach out, the rates and service we received are better than anything we’ve had beforehand for the same coverage level. 2 and a half years later Madison helped us on the next step of our journey and made the process super easy! It took little effort from my end to get our new house setup on our policy. Madison did the heavy lifting. Definitely recommend working with the Schanne Team."
We responded:
"Palmer, thank you for such a kind review! I appreciate it. I'm so glad Katie was so helpful to you, and was able to get you the best rate possible! - Caitlan"
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John Yaka

January 11, 2025

5  out of  5
rating by John Yaka
"Great experience with Caitlan Schanne - State Farm Insurance Agent, good customer service I have never received anywhere with insurance company. Care and professionalism that an Agent called Maycee have repeatedly demonstrated at anytime I called the office. I like to recommend anyone at this location you will definitely save some dollars per year if you sign a coverage with State Farm. Like a good neighbor, State Farm is there". ( Yaka)"
We responded:
"John, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Caitlan"
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octavia perry

January 9, 2025

5  out of  5
rating by octavia perry
"Madison is very kind, caring, and compassionate about her job. She explained everything in details give her a call she loves to talk lol😂😂"
We responded:
"Octavia, we care for our customers deeply and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Caitlan"
Profile photo of Vytas Maciunas

Vytas Maciunas

January 6, 2025

5  out of  5
rating by Vytas Maciunas
"Madison has done a great job helping me with my insurance needs."
We responded:
"Vytas, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Caitlan"
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barry lambert

December 30, 2024

5  out of  5
rating by barry lambert
"Maycee was very friendly and knowledgeable. She made switching over to State Farm very easy. I'm glad to have made the switch."
We responded:
"Barry, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Caitlan"
Profile photo of Loressa Schultz-Gregorio

Loressa Schultz-Gregorio

December 18, 2024

5  out of  5
rating by Loressa Schultz-Gregorio
"Madison was a pleasure to work with! She walked me through all of my options and helped me find the best coverage for the best price!! She was very thorough and informative.I highly recommend Madison at Caitlan Schanne's State Farm office!!"
We responded:
"Loressa, serving our customers with the utmost time and attention is a number one priority at our State Farm Agency. We appreciate you! - Caitlan"
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Melissa Johnson

December 17, 2024

5  out of  5
rating by Melissa Johnson
"Caitlyn was helpful today. Thank you so much."
We responded:
"Thank you for your review, Melissa. We really enjoyed assisting you with your insurance needs today. We look forward to seeing you at our Ladson office again! - Caitlan "
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Michelle Lambert

December 13, 2024

5  out of  5
rating by Michelle Lambert
"Everyone in this office is amazing and super sweet!!"
We responded:
"Thank you for the 5-star review, Michelle! My team and I have very much enjoyed working with you! - Caitlan"
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Amy Price

December 12, 2024

5  out of  5
rating by Amy Price
"Madison was very helpful and her continued follow up is appreciated. Also thankful for Caitlyn for assisting with these decisions for my Mom."
We responded:
"Amy, thank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! - Caitlan "
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Shannon Smalls

November 21, 2024

5  out of  5
rating by Shannon Smalls
"Maycee was extremely knowledgeable, very friendly and very efficient. She walked us through our quote, offering add-on options. She completed our quote and the entire process was smooth and quick! We enjoyed working with her!"
We responded:
"Shannon, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Caitlan"
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Derrick Grant Sr

November 21, 2024

5  out of  5
rating by Derrick Grant Sr
"Very professional and patient. Marley was very courteous and respectful."
We responded:
"Derrick, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day. - Caitlan"
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Haley Galloway

November 20, 2024

5  out of  5
rating by Haley Galloway
"Great experience, Maycee was very polite and easy to work with!"
We responded:
"Haley, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Caitlan"
Profile photo of Sharon Szews

Sharon Szews

November 20, 2024

5  out of  5
rating by Sharon Szews
"My Agent Madison at this State Farm office, was very professional, thorough, courteous and above all PATIENT! Madison took the time to explain everything to me no matter how many questions I had about my auto insurance. I highly recommend Madison and this State Farm office in Ladson, South Carolina."
We responded:
"Sharon, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Caitlan"
Profile photo of Donna Killip

Donna Killip

November 19, 2024

5  out of  5
rating by Donna Killip
"Maycee was helpful, answered all my questions, got right back with me. It was a wonderful experience."
We responded:
"Donna, thank you for the kind words! We're so glad Maycee has been helpful and friendly—she’s a great asset to our team! - Caitlan "