State Farm® Insurance Agent Caitlan Riggs
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nicholas Cathey
August 27, 2026
5
out of
5
rating by Nicholas Cathey
"Mike was great and easy to work with! He dropped my policy substantially! Highly recommended to anyone looking to get insurance needs in place!"
We responded:
"Nicholas,
Thank you so much for your 5-star review! We truly appreciate your recommendation and are here to help with anything you might need in the future.
- Caitlan"
Aimee Gunnells
August 26, 2026
5
out of
5
rating by Aimee Gunnells
"Savannah was super nice, friendly, and helpful. It was really great talking with her! 10/10!!!"
We responded:
"Aimee,
It's fantastic to hear that your experience with Savannah was so positive and she was able to provide you with friendly and helpful service. If you ever need assistance with your insurance needs, we're here to help!
- Caitlan"
C. Long
August 26, 2026
5
out of
5
rating by C. Long
"I highly recommend Mike at Caitlan Schanne State Farm! Mike originally contacted me as an auto insurance customer to let me know about other services they offer. I mentioned that I owned a vacation rental, and he went above and beyond to help me find the right insurance coverage for it.
Mike was extremely knowledgeable, always followed up, answered my questions, and provided me with great information throughout the entire process. Ultimately, he helped me secure an excellent vacation rental insurance policy while saving me a significant amount of money!
I truly appreciate his professionalism, patience, and outstanding customer service. Thank you, Mike, for making the entire process so easy and for looking out for your customers!"
We responded:
"Constance,
Thank you so much for sharing your wonderful experience with Mike at our office! I’m glad to hear that he was able to assist you and made the process smooth and beneficial. Your kind words and recommendation mean a lot to us. If there's anything else we can do for you, please don't hesitate to reach out.
- Caitlan"
James Walker
August 21, 2026
5
out of
5
rating by James Walker
"I always have a great experience with Micah and the Caitlan Schanne State Farm team. They’re prompt, professional, and make managing my auto policy stress-free."
We responded:
"James, thank you for the five-star review! We are glad Micah and our team consistently provide prompt, professional service while making your auto insurance easy to manage. We appreciate your continued support! - Caitlan"
Justin Wineinger
August 21, 2026
5
out of
5
rating by Justin Wineinger
"Savannah was great work with! She was very knowledgeable and helpful when it came to looking into different insurance options that fit my needs. All in all I received excellent customer service!!!
Thanks again Savannah!"
We responded:
"Justin,
Thank you for your feedback - your kind words mean a lot to us! It’s great to hear that Savannah was able to provide knowledgeable and helpful assistance with your insurance options. We're thrilled that you had an excellent experience with our office.
- Caitlan"
Lee Michael Corbett
August 13, 2026
5
out of
5
rating by Lee Michael Corbett
"The policy quote I received was quick and reasonable. Staff were professional and efficient."
We responded:
"Lee Michael,
Thank you so much for your feedback! I'm glad to hear that you found the policy quote process quick and reasonable, and that our team was professional and efficient. We truly appreciate your kind words and are here to help with any of your insurance needs.
- Caitlan"
Lillian Long
August 10, 2026
5
out of
5
rating by Lillian Long
"Amazing quick service and very kind staff!!! 100% would recommend!"
We responded:
"Lillian,
Thank you so much for your wonderful feedback! We're thrilled to hear that you had an amazing experience with our quick service and kind staff. Your recommendation means a lot to us, and we're here to help with any of your insurance needs.
- Caitlan"
Quintina Wallace
July 29, 2026
5
out of
5
rating by Quintina Wallace
"Efficient and easy to work with. Was referred by realtor who is a good and honest person"
We responded:
"Quintina,
Thank you so much for your wonderful feedback! I'm thrilled to hear that you found the process efficient and easy. It's great to know that your realtor, who you trust, referred you to our office. We're here to help with any of your insurance needs, so feel free to reach out anytime.
- Caitlan"
Kissta Nelson
July 24, 2026
5
out of
5
rating by Kissta Nelson
"Thank you, Mike for working with me on this long two week journey. I love referring people so Mike watch out I have a lot ppl coming your way thanks for everything"
We responded:
"Kissta,
Thank you so much for your kind words! It's wonderful to hear that you had a positive experience working with Mike. We truly appreciate your referrals and are excited to welcome more people to our office. If there's anything else we can assist you with, please feel free to reach out.
- Caitlan"
Spencer Morris
July 21, 2026
5
out of
5
rating by Spencer Morris
"Spoke with multiple different insurance agencies, they had relatively competive pricing. I likely wouldn't have switched to State Farm if it wasnt for Maycee. She was the delta in the equation, absolutely made the experience. Would recommend Maycee @ Caitlan Schanne State Farm to anyone."
We responded:
"Spencer,
Thank you so much for sharing your experience! It's wonderful to hear that Maycee made such a positive impact and helped you choose our office for your insurance needs. We truly appreciate your recommendation and are delighted to have you with us. If there's anything else we can assist you with, please feel free to reach out.
- Caitlan"
Darrian Rivers
July 16, 2026
5
out of
5
rating by Darrian Rivers
"Maycee was friendly and gave me insight of whatever information or questions I had. This was a great customer experience. Thank you Maycee!"
We responded:
"Thank you so much for your kind review, Darrian! I appreciate it. My team and I will always be here for you in your time of need! - Caitlan"
SilenceTV Costa
July 15, 2026
5
out of
5
rating by SilenceTV Costa
"Caitlan schanne has been an excellent agent and very helpful."
We responded:
"Thank you so much for your kind words! It's wonderful to hear that you found the assistance helpful. We truly appreciate your feedback and are delighted to have you as part of our community. If you ever need anything related to your insurance, feel free to reach out.
- Caitlan"
Kenny Richey
July 6, 2026
5
out of
5
rating by Kenny Richey
"Savannah has been calling me for the last few years and we finally locked in coverage on all items. She was thorough and accommodating to my crazy schedule. Answered alllll the questions I had. Looking forward to working with this agency and Savannah!"
We responded:
"Kenny,
Thank you so much for sharing your experience! It's wonderful to hear that Savannah was able to assist you with your insurance needs and accommodate your schedule. We're thrilled to have you on board and look forward to continuing to work with you. If you have any more questions or need further assistance, feel free to reach out anytime.
- Caitlan"
Danielle Cammack
July 1, 2026
5
out of
5
rating by Danielle Cammack
"Savannah has been working with me for a while trying to help me save. Very responsive, always positive, super professional and all around amazing! Save me and my family over 500 a month."
We responded:
"Danielle,
Thank you so much for sharing your wonderful experience! It's fantastic to hear that Savannah has been able to assist you and your family in such a positive way. We're thrilled to know that her responsiveness and professionalism have made a difference for you. Your satisfaction is important to us, and we're here to help with any of your insurance needs.
- Caitlan"
Jasmine Cook
June 19, 2026
5
out of
5
rating by Jasmine Cook
"Savannah handled my life insurance policy and was absolutely amazing and so sweet to talk to!"
We responded:
"Jasmine,
Thank you so much for your kind words! I'm thrilled to hear that Savannah made your experience with your life insurance policy so positive. We truly appreciate your feedback and are here to help with any of your insurance needs."
MELLIONY CARTER
June 12, 2026
5
out of
5
rating by MELLIONY CARTER
"Mike was very professional and courteous. He worked on my car insurance situation diligently until he was able to find a rate that I could afford to pay for two cars with the specific details I asked him for.
He is very dedicated and committed to customer care. He really listens to you and does his level best to help you get the overarching outcome you desire.
If you’re ever in need for insurance contact Mike at 3489 Ladson Rd. He will do his level best to help you."
We responded:
"Melliony,
Thank you so much for sharing your wonderful experience with Mike. It's great to hear that he was able to assist you with your car insurance needs and provide the service you were looking for. We truly appreciate your kind words about his dedication and commitment to customer care. Your feedback means a lot to us, and we're glad to have been able to help you."
Michael
May 19, 2026
5
out of
5
rating by Michael
"Insurance can sometimes be a pain in the neck. Savannah made it friendly and easy in getting my insurance needs taken care of… thank you!"
We responded:
"Thank you for sharing your experience, Michael! I’m glad we could make the process simple and friendly while taking care of your insurance needs. We really appreciate your kind words and are always happy to help! - Caitlan"
mandy diane
May 12, 2026
5
out of
5
rating by mandy diane
"Savannah!! She's so kind, patient, and personable!
Getting my first new car insured was a must but I was worried about pricing and coverage. Savannah walked me through every step of the way and was completely informative and helpful!! Incredibly great quotes!"
We responded:
"Thank you for sharing your experience, Mandy! I’m so glad we could make your first car insurance experience smooth and clear, and that you felt supported every step of the way. We really appreciate your kind words and are happy to help anytime you have questions. - Caitlan"
Nefateri Smalls
April 8, 2026
5
out of
5
rating by Nefateri Smalls
"I was able to move quickly on both my life insurance and car insurance policies with Madison’s help. She is always efficient and helps with a smile over the phone."
We responded:
"Thank you for your kind review, Nefateri! I’m glad Madison was able to help you move quickly with your life and auto insurance and provide efficient, friendly service. We appreciate your feedback and support! - Caitlan "
D Johnson
March 19, 2026
5
out of
5
rating by D Johnson
"Maycee was kind and didn't forget about me even after days of technical difficulties!
Update, Maycee helped me cut my bill down by almost a hundred bucks! I've been a member a couple years so it's nice to know they are always looking out 🎉"
We responded:
"D, I’m happy to hear Maycee took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. Call us anytime! - Caitlan "
michael collins
March 17, 2026
5
out of
5
rating by michael collins
"Savannah was simply wonderful,went over options to get me in! It is car insurance currently"
We responded:
"Thank you for sharing your experience, Michael! I’m glad Savannah was able to go over your options. We’re always here to assist our customers and make sure they feel supported every step of the way! - Caitlan "
Deangelo Robinson
March 13, 2026
5
out of
5
rating by Deangelo Robinson
"This young lady is a prime example of perfection. She was amazing. She listened. She helped as much as possible."
We responded:
"Deangelo, thank you so much for your kind review! I’m glad I could listen and help as much as possible. It means a lot to know you had a positive experience, and I’m always here to assist our customers whenever they need support! - Caitlan "
LUL_KYE ENT
March 13, 2026
5
out of
5
rating by LUL_KYE ENT
"taylor was great help, and got me the best rate."
We responded:
"Hello, thank you! We're glad to hear that you had a great insurance experience with our team! - Caitlan"
Wanda Mitchell -Kibler
March 2, 2026
5
out of
5
rating by Wanda Mitchell -Kibler
"The call was pleasant and informative."
We responded:
"Thank you, Wanda! It means a lot to know you had a great insurance experience with us. - Caitlan "
Jose Alcazar
February 27, 2026
5
out of
5
rating by Jose Alcazar
"Writing from my own experience I was greatly helped with adding vehicles to my policy which lead to me saving money. I highly recommend them."
We responded:
"Jose, thank you for your kind words! I’m thrilled to hear you had a great experience with our team. It’s always our goal to provide excellent service, and your feedback and recommendation means a lot to us. - Caitlan "